Friday, May 4, 2012

What Are the Benefits of a VoIP Phone System for Small Business?

If you are considering a VoIP phone system for small business, but are concerned about the cost, consider the amount of money you could be losing by not having one. Owning a small business, you may feel like you can not compete with the big names in their industry. The one or two lines you have coming into your company does not cut it and customers tend to go elsewhere, either because they have an answering machine or a busy signal.

With a professional design phone, you can give potential customers a completely different perception of your business and what it has to offer. First impressions are everything and most consumers do not have much confidence in a business that has a number that goes directly to voicemail when calls can not be answered immediately. Now imagine a professional auto attendant that advertises your business and advises callers how to reach their intended party. The service or product they offer is the same and yet potential customers are already more likely to buy based on how the initial contact was in charge. This, in effect, gives the customer the impression that you are a reputable company they can trust.

Another advantage that large companies have over their smaller counterparts is the ability to expand into larger markets. As a small business owner, you might think you do not have the same advantage. With the new VoIP technology, which essentially can have a presence in any place that supports a connection speed Internet access. Telecommuting from a home office is becoming the norm in the business world today and small businesses can now benefit from the flexibility offered by this technology. Having an employee working in a home office, you can test your business in other areas without a large outflow of capital to start a brick and mortar. Just give your home-based employees an extension outside your VoIP phone system and allow them access to network resources and more are up and running in no time. This is particularly useful when you have sales people. They can work to expand its customer base in places previously thought were out of reach.

Another major benefit for the VoIP phone system for small business is that you can now have a mobile workforce. Many potential customers are living in their own world of fast pace and will appreciate them. With VoIP, you're ahead, representatives of the account can go where the customers are. This flexibility gives your business more visibility and makes the performance of its customers' needs much easier. Being able to communicate with someone to express their concerns or get help with problems is a big selling point for any business. VoIP provides the company with the ability to do just that.

Another benefit of having a VoIP phone system for small business is that it is very easy for Associates to move when necessary. Simply log off the phone to your desktop, then log into the phone at his desk again. This allows the member to take their extension with them without additional wiring or administration in the telephone system. This has an additional administrative cost and requires a high level of technical skill.

For businesses to operate with a site or construction yard, VoIP gives each employee including their own extension. Thus the operator no longer has to take messages or route calls to employees who are working in an environment other than an office. This also limits the need for secondary communication as two-way radios to reach those outside the workplace. This allows employees to order supplies, suppliers of calls and complete other tasks required the caller without having to return to the main office. This improves efficiency and communication costs.

Since VoIP traffic travels through the same path as the company data, you can leverage the existing network to route VoIP calls. The only consideration in this case would be to ensure that your network has the ability to manage data and VoIP traffic.

The greatest benefit to small businesses is the cost savings that can be obtained through the use of VoIP. Because the calls are no longer routed through the public switched telephone network, the typical charges no longer apply. This is because instead of booking a trip from end to end for a call, several calls can share the data path. Whenever the network can handle the requirements of bandwidth, many calls can be processed more than one way. Unlike a standard analog line, this gives the company greater versatility and flexibility in how calls are handled.

The benefits of a VoIP phone system for small business are many and once installed, it becomes evident that the phone system to improve processes and streamline communications. If you would like to take your business to the next level, buying a phone system installed by a professional will provide many benefits and cost savings so you can focus on your business and your bottom line. 

Article Source:- http://bhishekumar27148.blog.com/2012/05/04/what-are-the-benefits-of-a-voip-phone-system-for-small-business/

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