Thursday, June 21, 2012

What can a VoIP Phone System Do for a Small Business?

Voice over Internet Protocol, or VoIP, is a term used to describe the transmission of telephone calls using a data network, rather than through traditional phone lines. It's a simple concept, but is having a significant impact on the world of business communications.

VoIP is itself enabled by a much broader technological evolution, ie the convergence of multiple forms of communication including voice, video and data over a single network. This transformation is creating a revolution in the way communications works, and has the potential to offer significant benefits to your business. VoIP can help your company grow by broadening their communication skills, you can save money on their telecommunications costs, and may allow for greater productivity, mobility and flexibility in their workforce.

Many small businesses around the world are already benefiting from the advantages of VoIP systems, many of which are well suited to this type of organization. Here are some examples of why VoIP is making a big impact on business communications for small businesses:

Or VoIP provides the ability to use an integrated voice and data at a lower cost than the separate parts.

or VoIP communications capabilities provides small business on par with most of the companies.

or VoIP can open the door to new services and applications for small businesses that can drive additional revenue and help cope with the growth in customer demand.

or VoIP can lead to increased employee productivity in giving employees a more flexible means of communication and allowing greater mobility, while increasing the flow of information.

There are different ways for small businesses to take advantage of VoIP. An update to an existing phone system, when available, can allow VoIP communications between different locations without any major disruption to the infrastructure in each office. Moreover, a new VoIP system can be purchased to replace an old phone switch and open up new capabilities. Yet another option is to pay monthly for a service provider to provide a hosted VoIP system, without buying any capital equipment at all.

Small businesses are often good candidates for VoIP systems, and have represented most of the early adopters of technology. While large companies have complex networks, with a multitude of different telephone systems that may be difficult to integrate into a single converged network, networks of small companies are more straightforward, allowing an easier transition to VoIP.

However, some small businesses have found that there are complexities and difficulties that stand in the way of them maximizing the impact of new technology. The lack of good advice, a misconceived plan or deployment of inexperienced personnel can all led to problems.

The keys to a successful transition to a VoIP network based on starting with a clear understanding of the business model behind it and an implementation plan that best fits the overall business objectives.

There are certain circumstances, however, VoIP is likely to have a more significant impact than others. If your business is in one or more of the following situations that tend to get a faster refund:

or expansion and the need for or likely to need larger offices.

or have a significant percentage of employees traveling on business or working full time or part time from home, using laptops.

or making acquisitions and the need to integrate with other business.

or have international offices.

or have an increasing volume of incoming calls.

or have not been replaced or upgraded their telephony infrastructure over the past 5 years.

or have a good penetration of Ethernet cabling and have communications equipment that is less than 3 years old.

or work in an industry with dynamic competition in strong levels of customer service are essential.

In general, systems based on VoIP phone offer great potential for small businesses and can help keep costs under control while growing a successful business.   

Article Source:- http://bhishekumar48856.blog.com/2012/06/21/what-can-a-voip-phone-system-do-for-a-small-business/

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